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FUJA, all within your embroidery world

Customer Service
pre-sale service

Before purchasing, our salesmen will answer your questions online 24 hours a day. At the same time, we can also provide more detailed pictures and videos about our products to help customers understand the machine.

Quality control

All machines will go through two inspections before being sent out to ensure that there are no problems before the machine is sent out. Machine test videos are also provided.

Order tracking

From the machine being sent to the customer receiving the goods, we will communicate with the customer in every step.

After-sales service

Each user will be invited to your exclusive after-sales service group. Professional after-sales service team including technicians will offer help here for you. Any questions and needs will be fixed well.


We know embroidery machines, know your business, and know you. Provide our customers with comprehensive embroidery accessories and business support.

We will be with you through the whole journey of you expanding your business.

Standard Package

FUJA machines are packaged in standard seaborne moisture-proof and shock-proof packaging and serviced by name branded freight forwarding companies shipping all over the world.

Drop Shipping

To the USA market we maintain long-term cooperation with warehouses near the seaport to shorten the time of customer receipt.


To the European market we now have agent in U.K. which can supply after sales service and have some stock.


To the African market we attach great importance to the market development here and we are looking for local dealers to provide various express services,especially for drop shipping service.

Video teaching

We provide English operation guides. As well as teaching and maintenance videos, in five languages: Chinese, English, French, Spanish and Arabic. It's all free.


We will ensure that you have no worries from unpacking, threading, etc. until the machine works successfully.


If you need any further help, our team is available for a video call with you. You could also get more skills in our YouTube channel, live broadcast, blog,and your email box.

OUR SERVICES
Fuja own the professional R & D team, creative designers, self-manufacturing base and the service skilled sales team to provide the high-quality embroidery machine with low noise, low thread broken rate and professional 24-hour full-time service. 

  Adopts the most advanced technologies, careful design, quality parts and components to ensure high efficiency and stable performance of machine and enable the end users to produce good quality embroidery arts. 


 Always adhere to the "quality of survival, innovation as the goal, service as aim" and offer pre-sale, sale and after-sale service. Your satisfaction, our pursuit. Let's work together for the wonderful textile embroidery industry.


  Has the partnerships in many countries and area like United States, Germany, United Kingdom, Austrila etc., whos own more than 10 years experience in embroidery machine industrial. 

GET IN TOUCH WITH US
Shenzhen Fuja Machinery Co., Ltd.
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CONTACT US
CONTACT US

SHENZHEN FUJA Machinery Co., Ltd.

Tell: +86 755 27203604

Cell: +86 15818545473

E-mail: fuja@fujacn.com

Address: Zong Tai Industry Park, Song Bai Road, Bao An District, Shenzhen, China


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